Time of order processing
Orders are processed and shipped within two to three business days as long as there is inventory available to ship the complete order. Modern Robotics offices are closed on US public holidays.
Note: If items are not available to fill the complete order and we will have more available within 1 to 3 business days we will hold the order until all items are available. If the delay will be any more than 3 business days, we will contact you regarding a partial shipment.
Shipping is calculated based on the weight and destination address of the shipment. We ship Priority Mail (
US Domestic Shipping
FedEx - FedEx Express, various types of service, includes tracking, proof of delivery.
Priority Mail - Priority Mail service offers
FedEx International Priority offers
International Importation Taxes and duties: When receiving an international shipment, your country may charge duties and importation taxes based on the value of the shipment which FedEx will collect from you upon delivery. You are responsible for paying these fees. To find out if your country charges taxes and fees contact your countries customs agency. NOTE: Refusal to pay these fees will result in your package being abandoned by the shipper and you will not receive a refund from Modern Robotics for your abandoned order.
We accept credit card payments for online orders.
In certain cases, Modern Robotics accepts official purchase orders from schools, universities, and other US domestic educational institutions. Please contact firstname.lastname@example.org for further details.
Items can be returned for a refund or exchange within 30 days of the order being shipped. Contact us for a Return Materials Authorization, (RMA) and instructions on how to return the item. Items cannot be returned after 30 days from the original ship date.
Received incorrect product
Modern Robotics warranties its products to be free from defects in materials and manufacturing for 6 months from the time of sale.
If your item is defective or malfunctioning, contact Technical Support ( email@example.com ) and we will attempt to resolve the issue. Technical issues can often be resolved without the need to return the item. Our warranty return policy is;